100% human! We do not use any Artificial Intelligence (AI) in our ticketing system or any processes! All enquiries are handled by technical persons who work at the benches. There may be a slight delay in reply.
Fill out the form completely, including your equipment’s make, model number, and a detailed description of the issue you’re experiencing. Share the issues you have, we are getting many enquiries where customers use chat GPT to suggest the resolution – this is not useful.
Take a moment to check the “Useful Info” which hopes to answer frequently asked questions.
You will get an automatic acknowledgment within 10 minutes of submitting your request, if you do not get an acknowledgement please check your junk mail.